Every facility, like every patient, needs a wellness check from time-to-time. Our team has years of experience working in, and working with, skilled nursing facilities and post-acute care centers. Our goal is to promote and support compliance and efficiency in your operations. If need be, we will help you develop manuals, systems, and training designed to improve your operations and achieve or maintain compliance. As part of our operational assessment program, we will evaluate the following:
- Revenue cycle assessment
- Marketing and census development
- Advisory Services
- Client and Staff Education- Clinical/Regulatory
-Policies and procedures
- Evaluation of key personnel and identify ways to support and enhance their success
Bamboo Castle Consulting will work with you to assess your readiness for survey. We will conduct an extensive review of your last survey results, what has been done to correct any deficiencies, and what needs to be done to improve for the future.
Our comprehensive approach includes:
- interviewing patients and residents
- Reviewing standard policies
- Reviewing medical records
- Looking at past testimonials
We know the importance of survey results and the stress associated with the process. We provide both on-site and telephone support for our clients during this process.