Consulting Services

No one wants to be surprised by changes in laws, codes and regulations. We provide updates to our clients on these changes to support you in survey readiness.
Understanding Medicare, and what needs to be done for each patient to ensure full reimbursement for the care given, can be the difference between a thriving, growing facility and one struggling to survive. Bamboo Castle has years of experience navigating the ever-changing waters of Medicare. We can help take the stress out of the reimbursement process and help you, and your staff, make better Medicare decisions.

Every facility, like every patient, needs a wellness check from time-to-time. Our team has years of experience working in, and working with, skilled nursing facilities and post-acute care centers. Our goal is to promote and support compliance and efficiency in your operations. If need be, we will help you develop manuals, systems, and training designed to improve your operations and achieve or maintain compliance. As part of our operational assessment program, we will evaluate the following:

  • Revenue cycle assessment
  • Marketing and census development
  • Advisory Services
  • Client and Staff Education- Clinical/Regulatory
    -Policies and procedures
    -MDS Compliance
  • Evaluation of key personnel and identify ways to support and enhance their success

Bamboo Castle Consulting will work with you to assess your readiness for survey. We will conduct an extensive review of your last survey results, what has been done to correct any deficiencies, and what needs to be done to improve for the future.

Our comprehensive approach includes:

  • interviewing patients and residents
  • Reviewing standard policies
  • Reviewing medical records
  • Looking at past testimonials

We know the importance of survey results and the stress associated with the process. We provide both on-site and telephone support for our clients during this process.

Strong clinical programs, systems, and protocols help a facility provide the best possible care for each patient. Efficient systems lead to more effective interactions with patients and residents, and ultimately better care. Poor systems and protocols lead to poor care, possible citations, lawsuits, and fines. Our team, at Bamboo Castle, will evaluate your current systems, make suggestions for improvement, and work with you to implement new, more effective clinical systems.